FAQ

CorkMart Help Center

Frequently asked questions

Quick answers about CorkMart products, worldwide shipping, B2B quotes and project orders.

Where does CorkMart ship from?

All orders ship from Portugal. Parcel orders and freight orders are prepared according to product size, weight and destination.

Do you ship worldwide?

Yes. CorkMart ships to Europe, the United Kingdom, the United States, Canada and other worldwide destinations. Large or heavy products may require a freight quote.

When should I request a quote?

Request a quote for heavy products, large quantities, B2B orders, pallet freight, custom requirements or project deliveries.

Can I order for a business or construction project?

Yes. CorkMart supports business, construction, design, flooring, acoustic, landscaping, wellness and manufacturing projects.

Do you offer technical guidance?

Yes. Send us the product name, product link, required area, thickness, quantity and delivery country so we can help guide your order.

Are CorkMart products made in Portugal?

Our core cork materials and many finished products are made or sourced in Portugal, with a strong focus on Portuguese cork.

How do customs and import fees work?

Orders shipped outside the European Union may be subject to customs duties, taxes or import fees charged by the destination country. These charges are handled by customs or the carrier.

Which products usually need freight review?

Expanded cork insulation boards, cork infill, cork sheets, cork rolls, underlay rolls, granules and B2B quantities often benefit from freight review before purchase.